At The Helm (UK) Ltd t/a The Singing Wedding Waiters uses personal information to respond to enquiries, prepare quotations, manage bookings and coordinate event entertainment.

Information we collect

When you contact us or submit an enquiry we may collect your name, email address, telephone number, event date, venue or location, postcode, event type, approximate guest numbers, entertainment preferences and any information included in your message.

How information is used

Information is used to answer enquiries, check availability, prepare and administer bookings, communicate with venues where necessary, deliver the agreed service and maintain appropriate business and accounting records.

Website enquiries

Enquiries sent through this website may be stored securely within the WordPress administration area and may also be delivered by email to authorised members of the business. Access should be limited to people who need the information to manage the enquiry or booking.

Third-party services

The website may use services such as YouTube for video playback, Google for business reviews and maps, email delivery providers, analytics or cookie-management tools. Those providers may process technical information in accordance with their own privacy terms and the consent choices presented on the live website.

Retention and your rights

Personal information is kept only for as long as reasonably necessary for the enquiry, booking, legal, accounting or legitimate business purpose for which it was collected. You may contact us to ask about the information held about you or to exercise rights available under applicable UK data-protection law.

Contact

Privacy enquiries can be sent to info@singingweddingwaiters.co.uk.